Terms of Service

Double Digital sp. z o.o.

§1. Definitions

  • Controller/Service Provider – Double Digital limited liability company based in Warsaw
    ul. Grzybowska 87
    00-844 Warsaw. Services – digital products
    platforms
    systems and online services offered by Double Digital in a subscription or one-time model. User/Client – an individual
    legal entity or organizational unit using the Services. Account – the User's individual account created for the purpose of using the Services. Order – the selection of a plan
    subscription or scope of Services
    accepted by the User.

§2. Acceptance of Terms

These Terms apply to all Services provided by Double Digital.

Acceptance of the Terms occurs

  • clicking the 'I Accept'
  • 'Buy'
  • 'Pay' button or equivalent
  • making a payment
  • placing an order or registering an Account.

If the User acts on behalf of a third party, they represent that they have the authority to represent it.

§3. Scope and Nature of Services

  • Double Digital provides Services in accordance with the description presented in the Order
  • Each Order is an integral part of these Terms
  • In case of conflict between these Terms and an Order, the Terms take precedence unless the Order provides otherwise
  • Provision of Services is dependent on timely payment and User cooperation.

§4. License and Ownership Rights

Double Digital grants the User a non-exclusive, non-transferable, limited and revocable license to use the Services solely for their own business purposes, for the duration of the subscription.

All rights not expressly granted to the User remain with Double Digital.

In particular, the following are prohibited:

  • sharing Services with third parties
  • sublicensing
  • resale or commercialization
  • benchmarking
  • reverse engineering
  • decompilation
  • creating competing products
  • copying functionality
  • algorithms
  • UI or system logic.

All intellectual property rights, including:

  • software
  • algorithms
  • AI models
  • know-how
  • aggregated data
  • remain the exclusive property of Double Digital.

remain the exclusive property of Double Digital.

§5. Account and Security

  • The User is responsible for the confidentiality of login data
  • Accounts may not be shared unless the Order provides otherwise
  • Double Digital has the right to suspend an Account in case of: breach of the Terms, security threats, payment defaults.

§6. User Obligations

The User is responsible for:

  • content
  • data and materials entered into the system
  • compliance of actions with law and regulations of external platforms (e.g. Google Ads).

The following is prohibited:

  • generating artificial traffic
  • actions violating ad network regulations
  • using Services for illegal activities.

§7. User Data

  • The User retains rights to their data (campaigns, content, materials)
  • Double Digital may process User data for the purpose of providing Services
  • Double Digital has the right to use anonymized and aggregated data for: development of algorithms and AI, creation of benchmarks and market analysis, improvement of Service quality
  • Aggregated data do not constitute personal or confidential data.

§8. Third Parties

  • Services may integrate with external systems (e.g
  • Google, Meta)
  • Double Digital is not responsible for actions or regulations of third parties
  • Use of external services is at the User's risk.

§9. Confidentiality

The parties undertake to maintain confidentiality of non-public information.

Confidentiality does not apply to information:

  • that is public
  • lawfully obtained from third parties
  • that is anonymized and aggregated.

§10. Payments

  • Services are paid in advance (monthly or annually)
  • Payments are non-refundable unless law provides otherwise
  • Lack of payment entitles Double Digital to suspend Services
  • Prices are net amounts and may be increased by VAT.

§11. Duration and Termination

  • The agreement is effective from the moment of Account or Service activation
  • The User may cancel the subscription according to the conditions of the Order
  • Double Digital may terminate the agreement with immediate effect in case of breaches
  • Provisions regarding intellectual property, liability and data remain in effect after the termination of the agreement.

§12. Liability

  • Services are provided 'as is'
  • Double Digital does not guarantee the achievement of specific business results
  • Double Digital's liability is limited to the amount of fees paid by the User in the last 12 months
  • Liability is excluded for: lost profits, indirect and consequential damages, downtime caused by third parties.

§13. Governing Law and Jurisdiction

  • These Terms are governed by Polish law
  • Any disputes shall be resolved by the court competent for Double Digital's place of business.

§14. Final Provisions

  • These Terms constitute the entire agreement between the Parties
  • Double Digital may amend these Terms for good cause
  • The current version of the Terms is published on the website.